Tips For An Enjoyable Online Shopping Experience with Qoo10 Singapore

Why Would You Want To Shop Online?

Online Shopping is a convenient way to make your purchase from the comfort of your home, right to the moment when the postman or courier man arrives with your item(s).

You can also purchase products that are not readily available in your country or area, (provided it is an item acceptable by Law, ya sorry no guns or illegal drugs or human organs), and if you are into Korean Fashion Wear, Qoo10 (Gmarket) Singapore have a wide range of sellers that you can check out, for the Latest and Trendiest Korean Fashion and also fashion wear from local sellers and other regions as well.

Check these out :

Korean Fashion from Qoo10 Singapore

And of course you can also avoid certain physical risks, like being knocked down by a car (touchwood) or getting kidnapped at the mall (joke).

But you do not really have to lead a Hermit’s life by hiding at home and do your online shopping all day (Although Online Shopping could really be addictive!). You could even do your online shopping while on the move.
Find out how you can do your shopping on mobile here.

And if you are really stuck at home because you need to be isolated from your peers (chickenpox, aww…) or because there is a heavy rain outside (or snow!?), you can still socialise with your friends and share your great findings via Facebook or Twitter, and you can even make some bucks doing so.
Read more about how to make some bucks by introducing your friends here.

Wow! Check This Out!

If you want to go out in the rain, you really got to look at this, Auto-Open and Closing Umbrella, how cool is that?

Ok, maybe not so cool, but if you want to look cool, there are Fashionable Rain coats too! Check these out!

Fashionable Rain Coats From Qoo10 Singapore

Although you might not be easily robbed when you stay at home, (if you need to secure your home from break-ins, check out these Home security gadgets) there are still certain preventive measures you have to be aware of, when you do your shopping online.


Tips And Precautions For A Safe And Enjoyable Online Shopping Experience

Beware of Phishing or Fake Sites and Emails

When you want to check out a website for your online shopping needs, make sure that you are in the REAL website and not a fake phishing site set up by identity thieves.

For example, if you want to go to the Qoo10 (Gmarket) Singapore website, make sure that the top address bar of your web browser shows “” or ““, or its equivalent.

Qoo10 website Address Bar

It should end with “” or “” before the “/” if there are other address parameters, ie.,, etc.

Here’s the list of Qoo10’s current website for all regions :

You are welcomed to Bookmark this page and go to these REAL Links
(CTRL-D for Windows Users, CMD-D for Mac)


The identity thief could set up a site that looks and behaves exactly the same as the original Qoo10’s website, by using a domain name (website name) that is a variation of “Qoo10” to deceive you. ie.

  • Qooo10 (note: extra “o”)
  • Qo100 (note: 1 missing “o”, but an extra “Zero”)
  • Ooo10 (note: a capital “O” instead of “Q”)
  • Qoo1O (note: the Zero is replaced by a capital “O”)
  • gmaket (note: missing “r”)
  • and many other variations, and you could help everyone by listing them out in the comment box below
There are many other examples, ie. the site could be where “Qoo10” looks right, but the domain name is “”

As a general security measure, do not use a password that is easy to guess, ie. don’t use “hello”, your birthdate, your phone number, “12345678”, AND DO NOT USE “password” as your password!

Try to use something creative and hard to guess. It is ok if you forget your password because you can easily request for a password reset to be sent to your email (That is, if you don’t forget your email password!)
For your bank account and PIN number, try NOT to write it down and place it together with your bank card!


Next, phishing emails. You might receive an email asking you to update your password, personal particulars or even bank account and credit card information.
The email address could be “masked” and it might look like an authentic email address.
You just have to be careful, and note that usually, the REAL websites or Shopping portals WILL NEVER ask you for your identification and bank information via email.


If you are cheated of your money, even if it is 10cents, you should report it to the Police! Although our friends at the Police Force usually have better things to do than to help you find back your 10cents (ie. catching some people vandalising the town with creative stickers and spray paints)


BUT, did you know that Qoo10 Singapore have over 550,000 members (and over 300,000 product page views daily)?

Can you imagine how much money it will be, if every one loses 10 cents to the online thief?


Choosing The Right Seller

Qoo10 Customer Reviews

You can check out the seller’s rating or go through comments and Customer Reviews left by buyers. Although this could also be rigged (fake, ie. the seller writing these themselves), but we have to trust Qoo10 that they would pick their Sellers carefully and filter out those dishonest sellers.

Qoo10 Report Seller

You can also do your part by reporting sellers that you think are dishonest. You can find the Report button on the left of the screen.

Qoo10 Seller Info

You should also find out about their return policy in case of defective items, by looking at the “Shop Info“. Towards the top left of the screen, click on the Seller’s name, and then you can find the seller’s Info Button somewhere on the top part of the seller’s page.


Payments and Qoo10 Escrow Service

Usually, there are already some form of Buyers’ Protection if you pay by Credit Cards. Find out more from your Credit Card Company.

If you are too young to own a credit card, there are other payment options that Qoo10 provides to protect your transaction.

BUT, IF YOU ARE REALLY Young, like 5 years old or something, please get your Parents’ or Guardians’ permission BEFORE even clicking the BUY Now button.

If you are really (around) 5 years old, and have read this far, firstly, I would like to Thank You for your support and interest in finding out how to protect your (parents’) investment, and I would also want to congratulate your parents for having such a genius who, not only have interest in this topic, but also the patience to read all my text!!

Do let me know what attracted you to this article? Is it the nice pictures or the topic itself, or you clicked this page and scrolled down here by chance (accident).

Leave me a comment in the Comment Box below!


There are 5 ways you can do your payment :

  • Paypal Express Checkout
    If you have a registered Paypal account, you can make your payment for the items via Paypal. Find out more about signing up for a personal Paypal account or a Merchant’s Paypal account here.
  • Credit Card (Master Card or VISA)
    It is the fastest and safest way to pay, as mentioned earlier.
  • Qoo10-Protected Cash Transfer
    You can perform your funds transfer Online or Offline if you do not have a credit card or any other methods of payment
  • Real Time Cash Transfer via I-Banking or e-Nets
    If you have an internet Banking (i-banking) account with DBS, POSB, UOB or CitiBank, you can transfer your funds with the i-banking or e-Nets option. Find out more about e-Nets here.
  • Q-Account (Cash Balance)
    If you have cash balance in your Qoo10 account, you can use these for your payments.

Do Note that you SHOULD NOT Transfer Money directly through the ATM (Automated Teller Machine), as it does not allow you to key in your Qoo10 ID and Order Number or other Purchase Information!


When you pay using Paypal, credit card or bank transfer via the online payment options, the payment is held by Qoo10 Escrow Service and the funds is only released it to the seller based on the buyer’s confirmation that the sale and delivery has been completed.


Qoo10 Singapore Escrow Service


If there is a dispute over item delivery or conditions of the item received, Qoo10 may investigate and resolve the dispute.

This is one of the Main method that Qoo10 helps to reduce frauds and gives the buyers their satisfaction and protection!

As a Buyer, other than supporting the Seller by giving them a satisfied rating, you should promptly confirm the delivery of your item, so that Qoo10 can release the funds to the seller. And by doing so, you are also rewarded with Mileage points equivalent to 1% of the purchase price (up to a maximum of 10 miles per purchase) when you click the “Item Received” button on your My Qoo10 page.


Shipment And Registered Mails with Tracking Number Option

You should also find out the expected delivery duration, and also read the comments from previous buyers if they are satisfied with the time taken for the item to arrive.

For added protection, you should also opt for registered mail with tracking id if the seller provides the option. If you are buying a “big ticket” or expensive item, you should consider paying the extra for your own protection (although most items listed in Qoo10 are not too expensive).


If you find these tips useful, do share it with your friends via the Facebook Like or Share option and Twitter too.

Vote For SINGAPOREAN LifeStyle at Singapore Blog Awards 2012

And if you REALLY REALLY like my article, do consider voting for SINGAPOREAN LifeStyle at the Singapore Blog Awards 2012. I am listed in the Gmarket Best Online Shopping Blog Category. You can also have a chance to win fabulous prizes PLUS if I win the top prize, I would also conduct my own draw to award a lucky friend here to receive S$100 from me.

You can Vote for me Once a day and you can VOTE EVERYDAY till 30th June 2012. (Even if you are 5 years old!)

Find Out More About the Awards Here.

I hope that with your support, I can continue writing and sharing my Online Shopping Experience with Qoo10 Gmarket Singapore.

With that, I wish that you too will have an enjoyable Online Shopping Experience as I did with my first purchase here, and do look out for my next article as I write about my next purchase with Qoo10 Gmarket Singapore.

Happy Shopping !!



Images in this article are used with Permission.
All Trademarks mentioned in the page belong to their respective owners and the Brand Names are mentioned for identification purposes only. is an independent website and is not associated with Giosis Gmarket International, Qoo10 Singapore, or Gmarket.


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Tips For An Enjoyable Online Shopping Experience with Qoo10 Singapore — 17 Comments

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